Privacy Policy
Last Updated: 4/9/2026
Introduction
This Privacy Policy describes how NextRoot Solutions collects, uses, and protects your personal data in compliance with the General Data Protection Regulation (GDPR).
Data Controller
NextRoot Solutions, Ljubljana, Slovenija. You can reach us at info@nextroot-solutions.com. As the data controller, we determine the purposes and means of processing your personal data.
Data Collection
We collect personal data only through our contact form. The data we collect includes: your name or company name, email address, phone number (optional), subject, and message. This data is collected only when you voluntarily submit it.
Legal Basis for Processing
We process your personal data based on the following legal grounds: (a) Your consent — when you submit the contact form and check the consent checkbox (GDPR Art. 6(1)(a)). (b) Legitimate interest — to respond to your inquiry and maintain communication about your request (GDPR Art. 6(1)(f)). For analytics cookies, processing is based solely on your consent given via the cookie banner.
Use of Data
We use the personal data you provide solely to respond to your inquiries and communicate with you regarding your requests. We do not use your data for marketing, profiling, or automated decision-making.
Data Retention
Contact form submissions (name, email, phone, subject, message) are sent to us via email and are not stored in a database. We retain these emails for as long as necessary to respond to your inquiry and for up to 12 months afterward for follow-up purposes. You can request deletion of your data at any time by contacting us.
Third-Party Processors
We may share your data with the following third-party processors who act on our behalf: (a) Email service provider — to deliver contact form submissions to us. (b) Google Analytics (Google LLC) — for anonymous website analytics, only with your consent. We use Google Analytics under a Data Processing Agreement with Google LLC. Analytics data may be transferred to the US under Standard Contractual Clauses (SCCs) as approved by the European Commission. We do not sell, trade, or otherwise transfer your personal data to any other parties.
Analytics and Cookies
We use Google Analytics 4 to collect anonymous information about how visitors interact with our website. This includes page views, time spent on pages, and general location information (country/city level). Analytics cookies are loaded only after you give consent via our cookie banner. You can withdraw consent at any time by clearing your cookies or adjusting your browser settings. We use Google Analytics under a Data Processing Agreement with Google LLC. Data may be transferred to the US under Standard Contractual Clauses (SCCs) as approved by the European Commission.
Data Protection
We take reasonable technical and organizational measures to protect your personal data, including encrypted transmission (HTTPS) and secure email delivery. However, no method of transmission over the Internet is 100% secure.
Your Rights
Under the GDPR, you have the following rights regarding your personal data: (a) Right of access — request a copy of the data we hold about you. (b) Right to rectification — request correction of inaccurate data. (c) Right to erasure — request deletion of your data. (d) Right to restrict processing — request that we limit how we use your data. (e) Right to data portability — request your data in a structured, machine-readable format. (f) Right to object — object to processing based on legitimate interest. (g) Right to withdraw consent — withdraw consent at any time without affecting the lawfulness of prior processing. To exercise any of these rights, contact us at info@nextroot-solutions.com. You also have the right to lodge a complaint with the Information Commissioner of the Republic of Slovenia (Informacijski pooblaščenec) at ip-rs.si.
Contact Us
If you have any questions about this Privacy Policy, wish to exercise any of your rights, or want to lodge a complaint, please contact us at info@nextroot-solutions.com or through our contact form.
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